Digital Support Technician Apprentice
Provide technical support to customers and colleagues via digital communication channels
Resolve digital issues using appropriate tools and technologies
Diagnose and troubleshoot technical problems, identifying root causes and solutions
Configure digital devices and systems to meet user needs
Operate and maintain digital information systems securely and efficiently
Communicate effectively using appropriate terminology across various platforms
Training:
Training will be employer based and provided by the Heart of Yorkshire Education Group
Working towards a Level 3 Digital Support Technician Standard, including Functional Skills in English and maths (if required)
Training Outcome:
Opportunity to become a permanent member of staff.
Employer Description:
As part of Statera Energy, SEO has supported the construction and commissioning of one of the largest portfolios of low carbon, flexible assets in the UK, and through this experience we have developed a unique approach that places asset management and client requirements at the heart of our business.
Working Hours :
Monday to Friday. Shifts to be confirmed.
Skills:
Communication skills,Team working,Creative