Business IT Support Engineer Apprentice

Configure and set up new IT devices for customers (both remotely and on-site) Support business servers, networks, and cloud environments Manage and maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance

Training:

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

Get equipped with the advanced technical skills needed for the role Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:

Our client is a trusted provider of professional IT services, supporting businesses with:

IT support & helpdesk services Server & network infrastructure Microsoft 365 & Azure solutions Cybersecurity & backup Cloud hosting Web services Remote monitoring & management
…and more!

Working Hours :
Monday to Friday, 8am – 5pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,UK driving licence