Business Admin Level 3 Apprenticeship - Fostering Service

Maintain accurate digital and physical records for foster carers, children, and placements Upload safeguarding reports, incident logs, and risk assessments to secure systems. Handle confidential and sensitive information in line with GDPR and safeguarding policies Track and update compliance checks such as DBS, references, medicals, and training certificates Prepare and organise documentation for Ofsted inspections, audits, and fostering panels. Update case management systems with visit notes, supervision records, and placement agreements Manage shared inboxes and direct safeguarding‑related communications to the correct staff Schedule meetings such as LAC reviews, supervision sessions, and panel hearings Liaise with local authorities to request missing documents or confirm placement details Maintain training logs and support the coordination of mandatory and refresher training Ensure documents are correctly labelled, version‑controlled, and stored in restricted‑access folders

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Training:
Business Administrator Level 3 Apprenticeship 20% off-the-job training End-point assessment English and maths functional skills if required 

Training Outcome:

Full-time role within the business.

Employer Description:

 

Happy Hearts Foster Care is a family-run fostering agency based in Birmingham, West Midlands, dedicated to providing safe, nurturing homes for children and young people who cannot live with their birth families. They operate with a strong ethos of support, empathy, and listening, and place high value on the wellbeing of both foster carers and children

Both directors were foster Carer’s them self for many years.

Working Hours :
Mon-Wed Office 9 am-5 pm Thur & Fri hybrid 9 am-5 pm. Working from home but supported at all times by a team member.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Confident Telephone manner,Empathetic and Caring