Business Support Apprentice Administrator

Monitor shared email inboxes and ensure messages are actioned or passed to the appropriate team member Organise, sort, and file incoming and outgoing post Support the automation of workloads and help improve office systems and processes Answer incoming phone calls, take accurate messages, and direct enquiries appropriately Deal with basic client queries and keep internal pipelines up to date Maintain and update client contact details using Onkho.
File and manage receipts using Apron software Keep email notes and client records on Onkho accurate and up to date Assist with administrative tasks relating to new starters and leavers

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent role

Employer Description:

Spotlight Accounting in Shropshire serves small and medium-sized businesses right across the UK. Our mission is to help every business reach its full potential, whether you’re trading as a sole trader, a limited company or a partnership. Our friendly team have heaps of accounting and Xero expertise, while our pre-agreed monthly fees provide added peace of mind.

Working Hours :
8 hours (9.00am - 5.00pm) each day, with half an hour for lunch each day.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative