Bereavement Services Apprentice
Assist and support in all duties in accordance with all current legislation, guidance and best practices including accurate record keeping in line with policies and procedures
As required, carry out administration functions including covering reception, processing documentation and payments, inputting details into databases and documents, answering the telephone and other duties as considered suitable by the Bereavement Services Manager
Assist in ensuring that the highest standards of cleanliness are maintained throughout the sites including cleaning ceremony rooms, chapels, the crematory, customer facilities and all other areas internally and externally as required
Report any defects to the Bereavement Services Senior Officers or Manager as soon as possible
Assist and support in locating and identifying graves for excavation by the ground’s maintenance service
Receive and process statutory documentation where necessary, to ensure that the wishes of service users are met
Assist in updating records of inspections of memorials to ensure compliance with health and safety standards and current guidance
Training:
Business Administration Level 3 Standard
Relevant workplace training
Training Outcome:
There may be the opportunity for conversion/application to a permanent role, subject to future budgets, approvals, and performance
Employer Description:
North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.
As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.
Working Hours :
Monday - Friday, 9.00am - 5.00pm
Skills:
Communication skills,Calm methodical work ethic,Precise and accurate,Organised,Competent in Word,Competent in Excel,Competent in use of databases