Business Administrator Apprentice

Act as a point of contact for the HR shared inboxes, monitoring incoming queries daily, resolving routine requests, and triaging more complex issues to the appropriate team member Serve as a contact for the shared HR phone lines, handling general queries and escalating issues where necessary Manage day-to-day administration of the Academy learning platform, including assigning and removing training courses in line with role requirements and manager requests Complete routine bulk data uploads between our People Systems, ensuring all new starters, leavers, and contractual or role changes are accurately reflected across all platforms Administer access to various people systems, including approving new users and maintaining data integrity Provide general administrative support to the Talent and L&D functions, contributing to process efficiency and a positive colleague experience Assisting with writing content and creating engaging posts for our social media accounts, to help attract new talent to the business Support strategic talent initiatives and projects aligned to business growth, workforce planning, and capability needs

Training:

The candidate will complete an apprenticeship within the agreed
subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.

Employer training will include Day 1 Induction covering Health and Safety, IT and HR Legislation. Soft skills training exploring communication, prioritisation and organisation. Training on all people systems including our HRIS, ATS, and LMS. Training on Microsoft Suite including Excel, Word and Teams. Training in additional creative softwares such as Canva.

The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

Training Outcome:

Exposure into a HR Role.

Employer Description:

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.

We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.

Working Hours :
Monday to Friday, 8.30am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for HR