Office Administrator & Property Assistant

My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It’s a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job. Key Responsibilities: Sales Office Administration · Provide full administrative support, delivering excellent customer service · Handle calls, emails, applicant registrations and website updates · Prepare market appraisals, sales contracts and property-related correspondence · Produce window cards, property particulars and assist with advertising · Manage AML checks on clients and purchasers (Smart Search and manual) · Ensure the office stays compliant for GDPR & AML · Coordinate the company photographer’s diary · Occasionally help to compile weekly and monthly sales statistics · Maintain electronic and paper files for Office Property Portfolio Management · Manage tenants and maintenance for a small commercial and residential portfolio · Support serviced offices and commercial tenants · Liaise with contractors for repairs, renovations and emergencies · Assist with new and change of tenancies, leases and agreements · Work with accountants on quarterly service charges · Liaise with insurance brokers for renewals and claims · Maintain property files, warranties and key management Executive Assistant Support · General office and company administration · Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance) · Oversee office supplies and service contracts (security, fire alarms, IT) · Manage office inbox (GDPR, AML, unsubscribes) · Reception duties as required · Provide diary reminders and organisational support to the Directors About You · Experience in property sales, lettings or property management (ideal but not essential) · Excellent time management and organisational skills · Confident using MS Word, Excel and Outlook · High attention to detail with strong written English and numeracy · Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders · Proactive, practical and dependable with a “can-do” attitude · Reapit CRM experience is an advantage This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.