IT Technician Apprentice

You will join a supportive team of five, led by our IT support team leader, and work across our North London hub and EdCity. You will spend time both on site in schools and at our central office, gaining hands-on experience in a fast-paced, people-focused environment.

Help resolve day-to-day IT issues across our schools and central office Support Windows, Apple, and Chrome devices Assist with audio visual systems, device set-up, and software rollouts Keep accurate records in our service management and asset systems Provide friendly, clear customer service to colleagues and school teams Work with external partners when needed to fix or improve systems Visit schools across the trust to support IT solutions when required

Training:

You will work towards a Level 3 IT solutions technician apprenticeship, typically over around 21 months (depending on your experience and qualifications).

You will receive:

A dedicated trainer who meets with you every two weeks Regular progress reviews and on-site observations Time built into your week for off-the-job learning (20% training time) Support to complete Maths and English functional skills, if needed

This is a practical, hands-on role where you will build confidence, technical skills, and professional experience from day one.

Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification Potential to secure permanent positions within our central services team Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education. Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst Possibility to progress to senior roles, including IT manager or project leader Commitment to supporting your professional growth and career ambitions at Lift Schools

Employer Description:

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 58 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.

Working Hours :
Monday to Friday, hours to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Willingness to learn,Curiousity