Front of House Apprentice

At The Coconut Tree, we're all about warm hospitality, great food and drinks, and creating memorable experiences for our guests. This role is perfect for someone who enjoys working with people, wants to build confidence in customer service, and is keen to start a career in hospitality while earning and learning at the same time.

As an Apprentice Food & Beverage Team Member, you'll be supported by an experienced team while working towards a Food and Beverage Team Member Apprenticeship Level 2 over 15 months.

With full training and ongoing support, you'll learn how to:

Welcome guests warmly and help them feel comfortable from the moment they arrive Present menus, explain food and drink options, and make recommendations based on guest preferences Take orders, support table service, and use a table management system during service Serve food and drinks confidently and professionally, explaining dishes and cocktails when needed Process bills and payments accurately and efficiently Keep tables, dining areas, and the bar clean, organised, and well presented Help prepare and serve drinks efficiently during busy service periods Learn how to manage stock, store items correctly, and check expiry dates to reduce waste Follow food hygiene, health, and safety procedures, including temperature checks and record keeping Handle customer questions or concerns calmly and professionally, with support from the team when needed Attend training sessions, fire drills, and development opportunities to build your skills Work as part of a supportive team and follow company values, policies, and guidelines.

Training & Development:

You'll work towards a Food and Beverage Team Member Apprenticeship Level 2 alongside your day-to-day role No previous experience is required - we'll teach you everything you need to know You'll gain valuable skills in customer service, teamwork, communication, and hospitality operations.

Things to consider:

This role includes evening and weekend work, as part of a flexible rota Applicants should be based locally or able to travel reliably to the restaurant

If you're looking for a welcoming place to learn, grow, and start your hospitality career in a supportive environment, we'd love to hear from you.

Training:

Food and Beverage Team Member Apprenticeship Level 2, including Functional Skills in Maths and English.

Training Outcome:

We're passionate about developing our team, and anyone who performs well will have the opportunity to grow with us and progress to the next levels in the kitchen. From learning new skills to taking on more responsibility, we offer clear pathways for career development within our fast-growing restaurant group.

Employer Description:
The Coconut Tree is a restaurant group offering a uniquely Sri Lankan dining experience, serving delicious small plates and Cocktails in a relaxed 'island vibe' setting. The group currently has eight restaurants in various locations in the South, namely: Cheltenham, Bristol x 2, Bath, Oxford, Reading, Bournemouth and London.

Working Hours :
30 hours per week, on a shift pattern basis, weekends are a must. Exact shift patterns to be confirmed.

Skills:
Team Working,Organisation Skills