Business Support Assistant Apprentice

To provide a high standard of reception/switchboard and routine clerical administrative and other duties. To support teachers and all stakeholders including pupil, staff, visitors and wider community users, ensuring that duties are carried out efficiently and effectively To provide a customer focussed service and to ensure a welcoming environment whereby visitors are welcomed, pupil needs are met and that good standards of communication are maintained To be responsible for reception, email and messenger duties To receive and deal promptly and effectively with all telephone and direct reception enquires To ensure that visitors and callers are welcomed and dealt with in a professional manner and in accordance with the school’s safeguarding policy and procedures To provide administrative support with the planning and delivery of School events, information evenings, parent/carer consultation evenings, Governor meetings etc. To include maintenance of room booking calendar To assist in effective communication with the delivery of information to staff and all stakeholders of the school with producing relevant documents, maintaining staff lists.

To undertake general clerical and administrative duties of a routine nature to include:

-Typing of letters and other documents and proof reading for SLT and other staff

-Checking for redistribution of office emails and responding promptly to all email enquiries

-Organising and ensuring photocopying, scanning of documents

-Assisting with attendance administration by entering absence data and recording registers and late arrivals

-To carry out tasks relating to First Day Calling

-To carry out tasks relating to School events and educational trips

-Ensuring deliveries, collections and storage of supplies are communicated to appropriate staff

-Assisting with the arrangements of medical and dental examinations for pupils

To provide first aid treatment and support to sick pupils and where appropriate make arrangements for them to go home To undertake any other duties of an administrative nature and any other duties that are within the scope of the post as determined by the School Office Manager

Training:
Business Administrator Standard English and maths (if required) Level 2

Training Outcome:
Long-term opportunities with the school

Employer Description:

At Broke Hall we are committed to delivering the highest standards of teaching and learning whilst maintaining a strong pastoral ethos.

Staff, supported by governors, work hard to deliver a broad and engaging curriculum. Children are valued as individuals and encouraged to participate in a wide range of activities enabling them to develop skills and attitudes, which will equip them for life.

Broke Hall Community Primary School is a large, friendly school situated in a pleasant residential area on the eastern edge of Ipswich. The school has excellent modern premises set in spacious grounds. We are comprised of 21 classrooms and a nursery brimming with learning, a nurture room, large library, group-work rooms and shared areas in constant use by Learning Support Assistants and volunteers.  The school hall is used for assemblies, lunches and PE sessions.  Outside we have a large playground that wraps around the school, a basketball court and a school field, which are all a buzz of activity at playtimes, lunchtimes and during PE lessons. 

At Broke Hall, we strive to provide an environment that enables children to achieve high academic standards as well as developing an understanding of themselves and others in the communities in which they live.

We place a high value on establishing close links between home and school so that we can effectively work together to achieve the best for each child.



Working Hours :
Monday– 8.30am– 1.30pm Tuesday– 8.30am– 1.30pm Wednesday– 12.00– 3.30pm Thursday– 8.30am– 3.30pm Friday– 12.30pm– 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Punctual


  • Location:
  • Type: Permanent
  • Recruiter: SUFFOLK NEW COLLEGE
  • Posted: 02-Feb-2026
  • Posted on: findapprenticeship.service.gov.uk