Facilities Management Apprentice - London

About the team:

Workthere is a global, market leading, multi service flexible office advisory team. Within the UK, Workthere comprises a team of 20 professionals delivering Search Advisory, Leasing, Managed by Workthere, Consulting, and Portfolio Management services.

This role sits within the Managed by Workthere service line. Managed by Workthere provides self-contained, bespoke managed office spaces for businesses, offering all the convenience of a serviced office through a simple all-inclusive monthly cost. The service takes care of the day to day running of the space on behalf of both landlords and tenants. 

This is an exciting time to join the Managed by Workthere service line, as the team is looking to expand its portfolio from managing 100,000 sq. ft. of space to double this amount over the next two years.

Day to day duties:

Build and maintain strong working relationships with all Managed by Workthere tenants, building managers, and suppliers Proactively and promptly respond to tenant queries and requests Carry out regular maintenance checks, including identifying faults, repairs, wear and tear Conduct regular safety inspections, including checks of fire exit routes, trip hazards, and signage Undertake supplier quality assurance checks, including cleaning standards Conduct stock checks of suppliers’ consumables on behalf of tenants Liaise with contractors and suppliers regarding both pre planned maintenance checks and ad hoc works Ensure all contracts, handbooks, and compliance documentation are kept up to date Provide regular updates and feedback to the wider Managed by Workthere team Maintain a consistently high level of service, delivering a 5 star customer experience at all times Liaise with IT suppliers and contractors to resolve internet and connectivity issues Demonstrate a strong thirst for knowledge and a high level of self motivation

How you’ll make an impact:

Good organisational skills Word and Excel capabilities Good written, presentation and numerical skills are essential Excellent communication skills Diligent and detail driven Able to work individually and as part of a team Punctual, reliable, keen and enthusiastic

Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.

Training:

You will work towards achieving the Level 2 Facilities Services Operative Apprenticeship qualification.

On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.

We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Training Outcome:

Permanent contract for all apprentices, as opposed to a training contract.

Employer Description:

Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

Working Hours :
Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability,Resilience