IT Apprentice

The IT Apprentice will support the effective operation of digital systems across the practice. Working under the guidance of the Operational Manager, the apprentice will assist with technical support, maintenance, and the development of digital processes that contribute to high-quality patient care. This role plays an important part in ensuring clinical and non-clinical teams can work safely, efficiently, and with minimal IT disruption.

Support colleagues with IT troubleshooting Set up equipment such as PCs, laptops, printers, patient TV screens Maintain an up-to-date inventory of IT software, hardware and licences Support IT colleagues with the setup of new starters to our software and complete necessary actions in deactivating accounts for leavers Support with the project management of new digital solutions for the practice Assist in the monitoring and replenishment of consumable items such as printer ink, paper, mice, keyboards Create / help manage IT solutions to support practice teams with the use of available resources To assist with the training of staff in regard to IT and digital software Responsible for software updates Participate in training and other learning activities and performance development as required Attend and participate in relevant meetings as required

Training:

In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in IT solutions. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.

Training Outcome:
Possibility of a permanent position upon completion of apprenticeship  Further training upon successful completion  Potential role progression within IT in primary care 

Employer Description:

We are a large, forward-thinking GP practice caring for a diverse patient population of more than 28,500 people. Our team brings together a wide range of clinical and non-clinical professionals, working collaboratively to deliver high-quality, patient-centred care. We are committed to continuous improvement, innovation, and creating an environment where staff can develop and thrive. 
As a dynamic organisation, we host a variety of external services within the practice, enhancing access and providing seamless, integrated care for our community. We also have strong, well-established partnerships within our Primary Care Network (PCN), enabling us to develop new services, share expertise, and support the wider system. 
This is an exciting time to join us as we continue to expand our services and strengthen our multidisciplinary approach to modern primary care.

Working Hours :
Monday - Friday, times to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working