Apprentice - Business Administration (Children's Services)

You’ll be part of Thurrock Council's Family Support Team in Children's Services who work with families experiencing a range of challenges such as debt, domestic violence, poor mental or emotional health and substance misuse. 

The Business Administration Apprentice will support the Family Support Team and will be responsible for:

Monitoring a generic FST inbox Answering telephone calls Tracking data such as passports, birth certificates and meetings Supporting with ad-hoc administrative tasks Opportunity to shadow and minute-take Children's Services meetings

You’ll be provided with a wide variety of work experience opportunities to demonstrate proficiency in a number of office-based activities as required by the qualification. 

Training:
You will study towards the level 3 Business Administration Apprenticeship qualification and will be practising the skills learned in your day-to-day job. Study will take place at South Essex College, who are based in New Road Grays. However, training will be mostly delivered online. A tutor will be allocated to you to support you throughout your qualification and meet with you regularly online. You will be allocated 6 hours per week for off-the-job training. This will be within your paid working hours. These hours can be spread across the week and will be agreed between yourself, your line manager and your tutor. Functional Skills Level 2 in English and maths, if required.

Training Outcome:
This apprenticeship prepares you for a variety of roles involving Buisness Administration. At the end of your apprenticeship you will be supported to apply for suitable vacancies (subject to availability). 

Employer Description:
Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

Working Hours :
Example - Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative