Apprentice Assistant Property Manager

General Administrative and customer service-based duties Answering the phone as required and dealing with queries where possible, and/or taking accurate messages Data entry - updating details, creating new entries, editing details Liaising with new and current clients Responding to and sending emails Dealing with queries from tenants and processing enquiries Managing files Social media Raising repairs Diary management Filing office general office paperwork, sales paperwork

Training:

Business Administrator Level 3 Apprenticeship Standard:

Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd All training will be carried out within the workplace during working hours Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent) Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard

Training Outcome:
There is an opportunity for you to further develop your skills within the property and letting industry There are various opportunities available with the employer should you be successful within the progression of your apprenticeship

Employer Description:
Your Home Property Management operates in London, Kent and Essex and was set up because we recognised many leaseholders were unhappy with the residential property management companies they experienced. Many leaseholders felt their property management company were simply too big and remote to really care about their specific block. We saw that Resident Directors, leaseholders, and landlords, had different priorities. That’s why we developed our unique London property management company model, with a huge emphasis on customer service and local presence.

Working Hours :
Monday to Friday, 10.00am - 4.00pm. Hours may be increased throughout the apprenticeship.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Excellent telephone manner,Self-motivated,Build good relationships,Personable,Enthusiastic,Good sense of humour,Trustworthy