Business Support Apprentice
Checking and responding to emails and internal requests
Processing and tracking customer orders
Creating order confirmations, invoices, and delivery paperwork
Liaising with couriers and suppliers regarding deliveries
Updating CRM systems and customer records
Supporting client enquiries and follow-ups
Assisting with organising training courses and events
Managing training bookings, confirmations, and attendance lists
Preparing training materials and certificates
Updating spreadsheets, reports, and internal documents
Supporting the sales and operations teams with admin tasks
Keeping records accurate and systems up to date
Training:
The apprentice will receive on-the-job training at our workplace, supported by experienced team members and a dedicated line manager.
Off-the-job training will be provided by an approved apprenticeship training provider, delivered through a combination of online learning, virtual workshops, and assignments.
Training will take place for a minimum of 20% of the apprentice’s working time, in line with apprenticeship requirements.
The apprentice will have regular reviews with the training provider to monitor progress, skills development, and assessment preparation.
No regular travel is required for training; all off-the-job learning will be completed remotely unless otherwise agreed.
Training Outcome:
After completing the apprenticeship, the apprentice may progress into a permanent Business Support, Operations, or Training Coordinator role, with opportunities to develop further skills, take on increased responsibility, and grow within the company as the business expands.
Employer Description:
Skymedic UK Limited is a manufacturer and supplier within the aesthetics and regenerative medicine industry, providing high-quality products, professional training, and ongoing business support to clinics, doctors, and practitioners across the UK. Our focus is on education, compliance, and long-term partnerships.
Working Hours :
Monday - Friday, shift work
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working