Housing Officer

About the Role:
A respected Housing Association in London is seeking a proactive Housing Officer to join their team on a temporary 6-month basis. The successful candidate will manage a caseload of tenants, handle tenancy-related issues, carry out estate visits, and deliver high-quality resident support.

Key Responsibilities:

Manage tenancy and estate issues effectively

Conduct property visits and inspections

Provide advice and support to residents

Handle complaints, rent issues, ASB, and safeguarding concerns

Maintain accurate records and case notes

Requirements:

Previous experience as a Housing Officer or similar role

Strong understanding of tenancy management

Excellent communication and customer-facing skills

Full UK driving licence

Ability to manage a varied caseload independently

Desirable:

Experience within a London-based housing association

Location: London (Housing Association)
Hours: Full-time
Pay Rate: £21–£27 per hour (depending on experience)
Contract: 6 Months (Temp)