Travel Consultant Apprentice

This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals supported by their sister travel store.

Epping Travel you will:

Meet and greet new and existing customers in store, providing a professional warm welcome Handling holiday enquiries, face to face, over the phone and email Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas  Research and explore holiday enquiries using online platforms, reservation agents and email Booking clients holidays, providing first class service end to end using learnt top class selling skills Administration in all areas relating to travel Providing excellent customer service Working towards store targets and individual targets set out

Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online/face to face, both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period

Training Outcome:

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. Next steps will be discussed in your 1-2-1's.

Employer Description:
Adore Holiday & Cruises is a brand new store part of Epping Travel & Cruises. Epping Travel & Cruises is an award winning retail travel agency who have chosen to expand their brand. Adore Holiday & Cruises is an ABTA and ATOL bonded Travel Agency selling worldwide holidays face to face, over the phone and online

Working Hours :
Monday - Sunday, 9.00am - 5.30pm. 5 working days a week. Exact shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Geography