Business Administration Apprentice

Handle inbound customer service enquiries Scheduling of workshops Provide onboarding and joining information to new learners Support tutors and mentors  Assist Head of Customer Experience in various service related matters

Training Outcome:
Permanent employment within the operations department

Employer Description:

Cambridge Professional Academy Limited is an established training and education provider delivering professional qualifications and apprenticeships across a range of business, leadership, sales, marketing, and management disciplines.

We work with employers and learners across the UK to support skills development, career progression, and organisational capability. Our programmes are delivered through a combination of structured online learning, practical workplace application, and dedicated learner support.

The organisation operates with a strong focus on quality, compliance, and learner experience. Apprentices joining our team will work within a supportive operations environment, gaining hands-on experience in business administration, customer service, data management, and coordination activities that support apprenticeship and qualification delivery.

We are a collaborative and multi-functional organisation, offering apprentices the opportunity to develop transferable administrative and professional skills while working alongside experienced colleagues in a regulated education and training setting.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working