Business Administrator Apprentice

Tough Water Solutions Ltd is an expanding Plumbing & Water Hygiene company based in Drighlington. We provide specialist water treatment, water hygiene risk assessments, and remedial services across the UK, ensuring compliance with the latest industry standards and regulations.

About the Role

As our Business Administration Apprentice, you will deliver high‑quality administrative and reception support to the Tough Water Solutions team. This is an exciting opportunity to start a rewarding career in a supportive environment where your personality, ambition, and drive will be valued.

The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:

General administrative duties Filing, record keeping, photocopying, and distributing documents Providing support to team members as required Using Microsoft Office packages, particularly Word and Excel Greeting and assisting visitors in a courteous and efficient manner Answering telephone calls professionally and handling enquiries Inputting data into internal systems with accuracy Responding to requests for information Ensuring company policies are followed, including Health & Safety, Equal Opportunities, and confidentiality guidelines

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Training:

As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Apprenticeship Standard qualification This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio

Training Outcome:
A real opportunity for progression to a permanent position for the right applicant

Employer Description:

Tough Water Solutions Ltd is a specialist water services company based in Drighlington, West Yorkshire, that provides comprehensive plumbing, water treatment and water hygiene solutions across the UK. They focus on helping commercial, industrial and public-sector clients stay compliant with current Health & Safety Executive standards through services such as water tank cleaning, chlorination and risk assessments. The business emphasises service excellence, transparency and a strong work ethic, aiming to exceed customer expectations while offering expert support and practical advice. Their team has deep experience in plumbing and specialist water treatment, delivering safe, cost-effective and regulatory-compliant solutions for clients’ water systems.

Working Hours :
Monday to Friday 8.30am to 4.00pm (30 minutes lunch)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Friendly and engaging,Keen to progress