IT Apprenticeship

Provide day-to-day IT support to staff and students, acting as the first point of contact for hardware and software issues Troubleshoot, diagnose, and resolve technical problems across desktops, laptops, networks, and AV equipment Maintain and support IT hardware, software, and other technology resources Assist with system upgrades, configuration changes, and IT projects as required Collaborate with the central IT team and share knowledge to improve support and services Maintain accurate records, documentation, and audits of hardware, software, and consumables Support events by setting up and managing IT and audio-visual equipment Use scripts and automation tools to streamline tasks and software deployment

Training:
Information Communications Technician Level 3 Online training with a qualified Baltic Trainer

Training Outcome:

Potential for a full-time job role upon completion.

Employer Description:

Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector.

Working Hours :
Hours: Monday to Thursday, 8am to 4pm; Friday, 8am to 3:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working