Office Administrator Apprentice

Answer incoming phone calls and emails, dealing with customer enquiries and bookings Process skip hire orders, amendments, and cancellations Maintain accurate records of jobs, invoices, waste transfer notes, and permits Manage filing systems (digital and paper-based) Prepare basic reports for management Customer Services Provide friendly and professional service to customers Resolve customer issues and queries efficiently Liaise with local councils regarding skip permits when required Coordinate with drivers and yard staff to schedule deliveries and collections Update job schedules and driver routes Monitor skip availability and notify management of shortages Financial & Compliance Support Assist with invoicing, payments, and credit control Ensure documentation complies with waste management regulations Support audits and compliance checks as required

Training:
One college day per month  Skills coach to visit workplace every 6-8 weeks Upload work to Aptem

Training Outcome:
Potential full time permanent position 

Employer Description:

We are one of West Yorkshire’s best skip hire services.

We are able to provide a range of skips in various sizes for hire in Bradford, Leeds, Halifax, Keighley, Huddersfield, Wakefield and all across West Yorkshire.

At BN SKIPS we know it’s not always easy choosing the right skip. That’s why we have made it simple.

Working Hours :
Monday - Friday, 9.00am - 5.00pm or 8.30am - 4.30pm (flexible on either)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience