Data and Processing Apprenticeship

Answer telephone queries relating to all aspects of the business through Webex and ensure the details of the conversations are recorded correctly and relevant information is passed on to the necessary teams Contacting absent classroom-based learners Carry out full and thorough validation checks using validation checklists for all electronic forms submitted, checking internal systems for required evidence Processing of all forms including starts and exits onto different systems and follow the agreed process of accepting and rejecting Support with enrolments for adult skills and young learners where required at external sites Contacting employers for required information General admin duties Communicate with delivery staff on submission errors and processes for submission of learner records, detailing action to be taken to correct submissions Build a working relationship with delivery staff/subcontractors for the sectors that you support Support with ad hoc data cleansing and batch error clearing when required Any other task where required by line manager

Training:

Full level 3 Business Admin Apprenticeship including maths and English Functional Skills at level 2.

Training Outcome:

Level 3 Customer Service Apprenticeship available as a next step.

Employer Description:
We are one of the largest providers of apprenticeships and work-based learning in the North West of England. We're part of LTE Group, one of the largest social enterprises in the UK, and all our profit is re-invested to help those we work with.

Working Hours :
Monday to Friday 08:30 - 16:30

Skills:
Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills