Operations Manager

OPERATIONS MANAGER - DUBAI

 

We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day-to-day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem-solving skills.

 

Responsibilities included, but not limited to:

Operational Policies and Procedures: Develop and implement policies to ensure consistency across all outlets.Inventory and Supply Chain Management: Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics.Performance Monitoring: Use KPIs to identify improvement opportunities and implement strategies.Staff Management: Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service.Manpower Budget: Oversee and manage the manpower budget.Marketing Collaboration: Work with the marketing team to develop and execute promotional campaigns.Compliance: Ensure adherence to health, safety, and food hygiene standards.Financial Oversight: Manage budgeting, cost control, and financial performance to meet profitability targets.Coffee Program Oversight: Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination.

 

Ideal candidate:

3 years' experience as an Operations Manager within the coffee industry.Must be able to work in a high pressure fast-paced environment Ability to manage and led teamsFinancial acumen 

 

Salary package:

AED20000