Workshop Controller

An exciting opportunity has arisen for a Commercial Vehicle Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Commercial Vehicle Workshop Controller, you will be responsible for overseeing the workshop workflow and ensuring efficient, high-quality repairs. This full-time permanent role offers a salary range of £42,000 - £45,000 and benefits. You will be responsible for: ? Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process. ? Allocate work efficiently and coordinate with front-of-house and bookings. ? Ensure clear, proactive communication across teams and customers. ? Lead, coach, and develop team; manage training and leave. ? Maintain equipment, arrange calibrations, perform tooling checks. ? Ensure parts availability and manage displaced parts. ? Complete repair documentation accurately and adhere to VWCV warranty standards. ? Support processes to exceed VWCV customer satisfaction targets. ? Keep documentation and workshop audit-ready (ISO/HSO). What we are looking for: ? Previously worked as Workshop Controller, workshop supervisor, Workshop Team, Workshop Operations Manager, Commercial Vehicle Technician or in a similar role. ? Must have experience working with light commercial vehicles ? Strong technical knowledge of light commercial vehicles ? Proven experience managing a team in a similar environment ? Understanding of Health & Safety requirements within the automotive industry ? Excellent attention to detail and organisational skills ? Strong interpersonal skills to work collaboratively with staff and customers Shift: ? Monday - Friday: 7am - 5pm ? 1 in 4 Saturdays: 7am - 12pm What's on offer: ? Competitive salary ? Potential bonus for meeting targets ? Comprehensive training programmes for career progression ? 30 days annual leave including bank holidays ? Additional loyalty le