Apprentice Service Assistant

The role will provide assistance to the Service Supervisor and will consist of: 

Creating and managing service tickets and engineers in the field Supporting the Service Supervisor with month-end service billing and reporting Creating purchase orders for service consumables Consumables monitoring and ordering Answering service calls and emails from customers

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours

Training Outcome:
Permanent employment for the right candidate.

Employer Description:

We are a team of digital and technology specialists who work hard to solve business critical challenges. We work with our clients to provide them tailored digital and technology solutions that enable them to evolve and grow.

From digital lead generation campaigns to managed print solutions, website development to document management infrastructure. We have the technology and digital solutions that not only meets the needs of our clients now, but in the future.

Working Hours :
Monday- Friday: 9am - 5pm with a 4.30pm finish on a Friday and 1 hour lunch break (unpaid)

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative