Digital Technology Degree Apprentice

Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being investigated and resolved Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp Commit to personal development - actively enhancing technical knowledge and proficiency Organise and prioritise daily tasks - to deliver service aligned with client expectations Communicate professionally and positively - with colleagues and clients, fostering effective information exchange Act as an ambassador for Sharp - promoting and maintaining the Sharp & the client’s reputation through every interaction

Training:

This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.

The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:

Network Engineer Software Engineer IT Consultant Data Analyst

This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.

Who it’s a good fit for?

New staff focussing on a plan to pursue a career associated with the technical department of the business Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level

As part of their programme learners will complete:

Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6 Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.

Microsoft Azure Certification:

As part of the professional practice, learners will be able to access Cloud Academy resources which will prepare them for taking official Microsoft certifications.

An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.

At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:

Sharp UK is part of the global Sharp Corporation, a well-established technology business with a long history of innovation. In the UK, Sharp delivers a broad range of business technology solutions, supporting organisations across the public and private sectors. Sharp UK specialises in office and workspace technology, including managed print services, visual solutions, IT services, cloud and digital workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Problem solving skills