Operations Manager - Premium Restaurant Group

Operations Manager – Premium Restaurant Group
London
£75,000 - £80,000 + bonus

The Business
A high-performing, multi-site hospitality group is seeking an Operations Manager to drive operational excellence across its portfolio. The role is hands-on, supporting both FOH and BOH, ensuring consistent service standards, and embedding processes that allow the business to scale efficiently.

The Role

Lead operations across 4 sites, ensuring consistent service, quality, and deliveryOptimise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platformsChampion onboarding, training, and process compliance – scheduling, tracking, and follow-ups are essentialWork closely with GMs, bar managers, head chefs, and the people team to develop teams and maintain high standardsOversee day-to-day operations, events, and restaurant launches – be wherever the business needs youManage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the boardMaintain operational oversight and support recruitment and talent initiatives as required

The Person

Commercially astute – strong understanding of budgets, P&Ls, staff costs, and wage managementTech-savvy – confident with hospitality systems and happy to trial and optimise new platformsFlexible and hands-on – able to step in across sites and support teams during peak service or eventsStrong leader and planner – capable of managing multiple moving parts and teams effectivelyExcellent communicator – confident in both written and spoken EnglishTeam-focused, numbers-driven, and commercially aware

For more information, please contact kate@corecruitment.com