Administrator Apprentice

As Office Administrator, you will play a key role in supporting the day to day operations of our training centre.

You’ll ensure the smooth running of administrative processes that underpin our accredited transport and logistics programmes. This role is central to maintaining high standards of learner experience, compliance, and operational efficiency.

Act as the first point of contact for learners, visitors, and clients, providing a professional and welcoming experience Manage inbound calls, emails, and enquiries, ensuring timely and accurate responses Maintain and update learner records, course documentation, and filing systems (electronic and paper based) Support the coordination and delivery of training courses, including preparing materials, registers, and certificates Liaise with awarding bodies and partners to ensure documentation and compliance requirements are met Monitor and replenish office supplies and coordinate maintenance of office equipment Assist with learner registration, attendance tracking, and certification processes Produce reports, correspondence, and communications as required by the Operations Manager/Managing Director Support internal quality assurance and audit processes related to accredited programmes Contribute to a positive team culture and continuous improvement of administrative systems

Training Outcome:
Potential permanent position available upon completion of the apprenticeship

Employer Description:

Regional Training Partners provides all aspects of transport and logistics training in Teesside. Expert courses delivered at our Billingham centre.

Regional Training Partners has been established since 2007 and it was founded on the strong belief in the quality of service offered alongside cost-effective training provisions for all its customers.

Working Hours :
Monday- Friday 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative