Support Workers - Advanced CPI / Complex Needs

Overview

We are currently recruiting experienced Support Workers to join a complex supported living service. This service supports individuals with high‑level behavioural needs, autism, and challenging presentation, requiring confident staff with strong de‑escalation skills and a calm, professional approach.

Only candidates meeting the required experience and certifications will be considered.

Key Responsibilities Provide high‑quality person‑centred support to adults within a complex supported living environment. Assist individuals with daily living tasks while promoting independence and dignity. Use Advanced CPI and MAPA‑aligned skills to safely manage challenging or potentially aggressive behaviours. Support individuals with autism using best‑practice communication and behavioural approaches. Maintain accurate records, incident reports, and documentation in line with CQC expectations. Work collaboratively with a multi‑disciplinary team to ensure consistent, effective support. Promote a safe, respectful, and supportive environment for service users and staff. Follow all organisational safeguarding, health & safety, and professional conduct policies. Required Skills & Certifications Care Certificate CPI (Advanced) – essential Managing Aggressive and Potentially Aggressive Behaviour (MAPA) or equivalent Experience supporting individuals with autism, complex needs, or challenging behaviour Strong communication, de‑escalation, and risk‑awareness skills Ability to work professionally under pressure and respond calmly to incidents Additional Information 2 male and 2 female workers are required to support the service due to care plan needs. Only fully suitable and qualified workers will be considered. Expected hours and shift pattern will be confirmed by the service.