Business Administration Apprentice

As a Business Administration Apprentice at Urban Moto Distribution, you will work closely alongside the Operations Director, supporting daily business activities while helping refine and improve internal processes. This role offers exposure to customer service, e-commerce, and digital content within a growing, forward-thinking company.

An average day or week may include:

Answering customer calls and responding to enquiries via email in a professional manner. Assisting the Operations Director with process reviews, documentation, and administrative tasks. Updating and managing online e-commerce listings to ensure accuracy and performance. Supporting order administration, data entry, and general office coordination. Assisting with website updates, social media content, and online promotions. Capturing or editing basic photography or graphics where suitable, supported by the team.

This apprenticeship provides on-the-job training, practical experience, and the opportunity to develop a broad range of business and digital skills. An interest in e-commerce, digital media, photography, or graphic design is desirable. 

Training:
The successful candidate will work towards achieving their Apprenticeship Standard in L3 Business Admin. A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominantly work-based programme with college attendance required once a month. All learning will take place at the candidate's place of employment/college and within their contracted working hours.

Training Outcome:

Upon successful completion of the apprentice, Urban Moto offers several avenues for career advancement in several different departments, including Sales, Operations and Technical.

Employer Description:

Urban Moto is a UK-based distributor and retailer specialising in motorcycles (including electric bikes), parts, and accessories. Founded in 2011, we have grown into a respected name within the two-wheel industry, supporting a nationwide network of approved dealers as well as selling directly to customers. We work with some of the most innovative brands in electric mobility, including RFN by Apollo Motors, alongside a wide range of high-quality components and accessories from brands such as KO Technologies, DID, MAXXIS, FOX, MAGURA, and more. Every product we supply is carefully selected and tested to meet the demands of modern riders. Alongside electric vehicles, we are also the official UK distributor for Rieju’s Hard Enduro range, supplying robust and race-proven off-road motorcycles to the British market. As a growing business, we value teamwork, practical learning, and a hands-on approach. We are passionate about motorcycling, innovation, and developing people—making Urban Moto an exciting place to start and build a career.

Working Hours :
Initially, the role would be Tuesday to Friday, 9am to 5pm (with Monday potentially added to the regular work pattern after 3 months).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience