Apprentice Programmes Officer Level 4

The Apprentice Programmes Officer supports Blossom LGBT’s work to increase employability prospects for LGBTQIA+ young adults (16–30) by helping to deliver programmes that build both soft and hard skills needed for employment.

The role contributes to the delivery of Peer-to-Peer Hubs, specialist programmes and mentoring schemes, supporting group facilitation, engagement, and inclusive learning spaces, alongside administrative responsibilities such as curriculum planning, casework, monitoring, and volunteer management. The postholder also supports project work aimed at improving the quality, consistency, and impact of Blossom’s services and programmes subsequently gaining experience in a variety of charity functions including social media, fundraising and outreach.

This is a hands-on role offering an exciting oppourtinity to gain insight in direct programme delivery with administration and project work, all supporting young people to move closer to employment, education, or training.

Programme and service delivery:
Hands-on support with the delivery of Blossom’s programmes and services, including (but not limited to) Peer-to-Peer Hub sessions focusing on building soft skills related to employment, employability mentoring, and accelerator programmes focused on hard skill development. Supporting facilitation, engagement, and inclusive learning environments for our service users. Participant support and engagement:
Building a “caseload” of young adults and supporting them to remain engaged across Blossom’s support ecosystem, including maintaining accurate case notes, monitoring participation and outcomes, and proactively encouraging ongoing involvement, with appropriate escalation of concerns. Programme and services logistics:
Supporting the practical and logistical elements of programme and service delivery, including session planning support, room bookings, resource preparation, volunteer rotas, equipment set-up, travel coordination, and ensuring activities run smoothly and on time, in line with participant needs and programme plans. Outreach and engagement:
Supporting the growth and reach of Blossom’s services through outreach activities, events, and social spaces, helping connect new LGBTQIA+ young adults with our programmes. Monitoring, evaluation, and learning
Contributing to the collection of monitoring and evaluation data, including attendance, feedback, and outcomes, and supporting reflective learning to improve service quality and impact. Volunteer support:
Assisting with volunteer coordination and engagement, including supporting volunteers during delivery, helping with onboarding processes, and maintaining clear communication under the guidance of Programme Managers.

Training:

Training will take place in the workplace remotely during your working hours by one of our qualified delivery tutors, this will be blended with workshops and 1-2-1 support.

Training Outcome:

Progression to a higher level qualification and withn the company.

Employer Description:

Blossom began in 2019 as a grassroots initiative, born from the living rooms of passionate volunteers committed to transforming the way LGBTQIA+ young adults connect, grow, and thrive. What started as a small idea soon uncovered a much larger challenge: the systemic barriers to stability, opportunity, and inclusion that disproportionately affect LGBTQIA+ young adults. 

 

Over the years, we have grown into a leading, community-led organisation driving meaningful change across the United Kingdom. By our fifth anniversary, we had expanded our reach,  delivering impactful programmes designed to promote equality, advance education, and relieve poverty for our service users. Our work focuses on breaking down the systemic and interpersonal barriers that prevent LGBTQIA+ people —particularly those under 30—from accessing sustainable employment, social inclusion, and economic stability.

 

Our ethos remains as strong as ever, with a dedication to creating a world where LGBTQIA+ young adults can overcome discrimination, thrive in safe and supportive communities, and access the tools and opportunities needed to succeed with dignity and purpose.
 

Working Hours :
Full-time (37.5 hours per week) includes every Saturday and occasional evenings. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness