Lead Adult Care Worker Apprenticeship

We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.

Role Breakdown:

Reports to: Registered Manager Area of responsibility: A designated geographical area within the Bluebird Care service coverage Team management: Direct supervision of Care Assistants Collaboration: Works closely with the Bluebird Care Coordinator and other supervisors

Key Responsibilities Include:

Customer Care Management:

Conduct pre-service assessments with the customers and their representatives Create and maintain individually tailored care and support plans Carry out risk assessments and implement risk control measures Provide clear information to customers about services and complaint procedures Maintain confidentiality and security of customer information

Staff Management & Support:

Provide guidance and information to care assistants on delivering care safely Work with coordinators to match care assistants appropriately to customers Support, supervise and assist with training of care assistants Participate in out-of-hours emergency on-call rota Cover calls directly or indirectly during care assistant absences Manage staff changeovers and briefings for live-in care assignments

Quality Improvement & Compliance:

Investigate quality-related matters and implement improvements Monitor care assistant performance through quality reviews at customers’ homes Ensure compliance with Bluebird Care policies and procedures Record, report and act upon accidents ad incidents Ensure care delivery meets regulatory requirements and Mental Capacity Act 2005 legislation Work collaboratively with customers, families, health/social care professionals Lead staff and customer meetings Lead and participate in training activities, appraisals and development meetings Work flexibly to meet business needs

Day-to-day Contact Within the Organisation:

The Supervisor has regular contact with:

Registered Manager (direct reporting line) Bluebird Cre Coordinator (for scheduling and staff matching) Care Assistants (direct supervision and support) Customers and their families/representatives (service delivery oversight) External health and social care professionals (multidisciplinary working)

This is a hands-on operational role requiring flexibility, leadership capability, and a commitment to maintaining the highest standards of domiciliary care while supporting and developing the care team.

Training:

Lead Adult Care Worker Level 3.

Training Outcome:

At Bluebird Care we are committed to developing our people and creating genuine career opportunities. As a Gold Standards Framework accredited service and Regional Winners and National Finalists in the Great British Care Awards 2024/2025 for Employer of the Year, we invest significantly in our team’s professional growth.

As a Supervisor, you’ll receive comprehensive support for your career growth:

Relevant Social Care Qualification - Support to achieve or enhance your qualifications, with access to training and development resources.

Management Institute qualifications at Level 5 and beyond (typically worth £1,000 - £2,500).

Specialist Clinical Training - Development in complex clinical care, end-of-life-care, and other specialist areas.

Ongoing Training Programme - Regular training covering clinical skills, regulatory compliance, and leadership development.

Structured 1-1 Support - Regular appraisals and development meetings focused on your career goals.

Financial Recognition for Excellence.

All Supervisors are enrolled in our Performance Incentive Plan, which provides quarterly bonus payments based on your performance across two key areas:

Personal Compliance - Your adherence to our high standards in areas such as medication management, care planning, safeguarding, health and safety and CQC readiness Operational Excellence - Your effectiveness in service delivery, team leadership, problem-solving, and support business growth

Your Complete Package:

Competitive base salary with guaranteed hours Quarterly performance bonuses Funded qualifications and training Clear career pathways Award winning employer - recognised nationally for excellence Supportive environment - with experienced managers committed to your development

Our Investment in You:

We don’t just talk about career development, we actively support it through funded qualifications, mentorship from experience Registered Manager, and direct involvement in our award-winning services.

Our Commitment:

At Bluebird Care, your success is our success. We are committed to building careers and creating opportunities for professional growth.  The combination of structured development, financial recognition, and clear progression pathways makes this Supervisor role an excellent foundation for a rewarding career in care management.

Career Development: Candidates holding a Level 3 qualification will be supported to enrol on a Level 4 Diploma in Health and Social Care to further develop their leadership and management capabilities.

Employer Description:

We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.

Working Hours :
Monday - Friday, 8.30am - 5.00pm Participation on out-of-hours service pro-rata This includes 6-hours off-the-job training time (e.g. online classes, shadowing, coursework).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Respectful,Innovative,Strong problem-solver,Adaptable to change,Motivation,Fun and Passionate,Positive, Enthusiastic,Confidentiality,Leadership,Honest