Apprentice Receptionist & Admin Assistant
Ensure the office runs smoothly by working collaboratively and maintaining an upbeat, positive attitude
Practice administration using IRIS Practice Management software to update client records and provide housekeeping
Assist with Reception Cover
Answer the telephone, screen and direct calls as necessary
Receive and sort mail and other deliveries, prepare post for despatch
Update Bulletins as required
Ensure smooth running of machinery by arranging servicing and repairs as required
Organise meetings/greet client’s visiting the premises and provide refreshments as necessary
Deal with queries from clients and provide assistance as necessary
Ensure knowledge of staff movements by scheduling appointments and maintaining electronic diary
Prepare letters to clients, HMRC and other organisations using Automail
Assisting with ad hoc reports produced by Directors
Raise invoices using Iris Fees software
Assist with client starter packs, for all new clients, to include sending out the required forms to HMRC for Self-Assessment, Corporation Tax, VAT and PAYE
Set up client files both manually and electronically and ensure all documentation is dealt with on a timely basis
General office duties including filing, photocopying and scanning
Marketing support to include assistance with promoting the company via social media and organising promotional products for company events
Other general administrative and clerical support as required
Training:
Training to be provided:
Business Administrator Level 3 Apprenticeship Standard Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills.
Employer Description:
Leigh Christou Limited was established as a firm of Accountants in 1983 converting to a Limited Liability Partnership in 2010 and today, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community in Coventry and Leamington Spa.
Working Hours :
Monday-Friday, 9am-5pm
Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative