Office Administrator Apprentice

Database Management Microsoft Dynamics CRM Lead Data including external data from source and export for call out and email campaigns Maintenance, Support and Product Contracts Collating product data based on what Digicomm sell or will be selling Creating / Assisting with the creation of quote templates Organising images for relevant products Centralising a stock list and or adding to Quotewerks Record Management & Structure Creating and deploying templates Preparation, documentation, and implementation of processes for quality systems accreditation - example ISO Answering inbound general company telephone calls and accounts calls Fall back for operations calls Take specific details of the person calling, fault being reported and understanding the priority

Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship

Employer Description:

We are Digicomm 360 It’s our mission to help businesses communicate by providing the best outsourced telecoms and IT solutions based in the North West and delivering across the UK. With over 100 years collective expertise, backed up with experience and award wins, we fully understand how effective communications can help an organisation thrive.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative