Apprenticeship - Customer Order Management

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for an enthusiastic Customer Order Management - Apprentice to join our team specializing in the Customer Order Management function for our Power Systems Business Unit in United Kingdom, Sandwich, Kent. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!

 

In this role, you will make an impact in the following ways: 

Working under the guidance of the Customer Services Manager, the Apprentice will be involved with all aspects of order management, customer interface within the plant and with all aspects of New Customer creations. Prepare detailed Customer/Distributor Score Cards for review on a monthly and quarterly basis. Continuous collation of data attributed to the business using Oracle/Excel/Power Bi and providing reports to worldwide customers. Encouraged to get involved with all other departments at the plant to gain good knowledge and understanding of a global multinational organization. Supporting Customer visits to the Kent site, including preparing rooms, PPE and documentation.

 

To be successful in this role you will need the following: 

Educated to GCSE level including min 5 GCSE's these included Maths grade 5 or above, English grade 5 or above and 3 other subjects at a grade 4 or above. Computer literacy with proficient knowledge of Windows, in particular Microsoft Excel and ability to learn new software packages. Attention to detail, analytical skills, communication skills (verbal and written), time management and prioritization skills, proactive attitude – 2nd Language beneficial. Ability to work independently or as part of a team.
 

Why Cummins 

As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.

Training Outcome:

Possibility of a potential permanent employment through open vacancies.

Employer Description:

Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.

Working Hours :
During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Apprenticeship Academy. The working hours are 37.5 per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience