Apprentice Property Management Administrator - London

About the team:

The Property Management division provides property management services to a wide and varied client base. We manage all types of properties, including shopping centres, industrial estates, out of town retail, offices, leisure, and residential assets. Our management remit covers 600 million sq ft of commercial property, with a combined rent and service charge roll in excess of £4.6 billion per annum. The role sits within our London based teams, focusing on portfolio management and responsible for managing significant multi let mandates and client relationships.

This is a key role supporting the team in managing some of our clients’ most valuable prime assets, ensuring the highest levels of service delivery and client reporting. Within the team, you will work closely with another administrator to deliver a service focused on operational excellence, customer engagement, place shaping, sustainability, wellbeing, and innovation. The team is highly experienced, with a broad knowledge base, and offers excellent training and career development opportunities for the right person.

Day to day duties:

Assist in the general management of properties under the direction of the Property Manager(s) Support the collection of rents and other receivables Compile Excel spreadsheets, including new property budgets, void costs, insurance schedules, and related data Prepare change notes for new clients, properties, leases, and ongoing tenancy amendments. This includes extracting information from leases and other legal documents and populating database amendment forms Handle enquiries from tenants, clients, solicitors, local authorities, and other stakeholders Maintain both manual and electronic property files in accordance with company procedures Liaise with the property accounts team to resolve property related financial queries Code and certify invoices in line with approved property budgets Assist with accounts payable queries as required Maintain familiarity with the Compass internal reporting system and Client Portal, updating information as required As a member of the Savills team, liaise with management, technical, and administrative staff across the business Attend internal training courses and proactively identify individual training and development needs Manage Dynamics on a daily basis, including raising invoices and job requests Answer incoming telephone calls and deal with enquiries or take and pass on messages appropriately Carry out audio and copy typing, including updating or producing schedules, presentations, pitches, and related documents Produce arrears analysis as required by individual surveyors Run relevant reports from the Compass system Produce mid year variance reports for surveyors as required Undertake specific projects as requested by the Head of Department Monitor work referrals and assist the Head of Department in maintaining logs and ensuring all transfers are received Assist with the management of FRI and void properties as required

How you’ll make an impact:

Good organisational skills Word and Excel capabilities Good written, presentation and numerical skills are essential Excellent communication skills Diligent and detail driven Able to work individually and as part of a team Punctual, reliable, keen and enthusiastic Thirst for knowledge and self-motivated

Ahead of anything else, we look for individualism and diversity in our apprentice intake - so it's very important at every stage of the selection process that you take the opportunity to show us what you're really like. Be honest and above all, be yourself.

Training:

Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience.

On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role.

We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Training Outcome:

Permanent contract for all apprentices, as opposed to a training contract.

Employer Description:

Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

Working Hours :
Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Decision Making,Collaboration,Building Relationships,Planning and Organising,Adaptability,Resilience