M&E Manager

Our client is a leading multi-purpose event venue, operating one of the UK’s most advanced and high-profile large-scale venues. The site hosts a diverse calendar of major events, welcoming millions of visitors each year. With a strong focus on safety, sustainability and exceptional visitor experience, the organisation continues to invest heavily in its people, infrastructure and future growth.

 

The Role

An exciting opportunity has arisen for an experienced M&E Manager to join the Venue Operations team. Reporting to the Head of Facilities, you will be responsible for leading a multi-skilled engineering team and managing specialist contractors across a complex, high-footfall environment. You will ensure all mechanical and electrical systems operate safely, efficiently and reliably, supporting both day-to-day operations and major live events. This is a highly visible role, requiring a hands-on approach, strong leadership and the ability to respond quickly in a fast-paced, event-led setting.

 

Key Responsibilities

Maintain and manage up-to-date PPM and PEAP schedules, working closely with supervisors to drive task completion via CAFM reportingDevelop, implement and continuously improve maintenance procedures and processesLead, train, coach and develop a multi-skilled in-house engineering team and external suppliersEnsure compliance with all statutory requirements, health & safety legislation and codes of practiceOversee preventative and reactive maintenance across M&E systems, including electrical, mechanical, HVAC and associated plantManage maintenance budgets, monitor expenditure and implement corrective actions where requiredMonitor plant and equipment inventory, ensuring agreed minimum stock levels are maintainedDeliver SLA and KPI performance in line with CAFM system requirementsAct as point of escalation for critical and out-of-hours faultsFulfil technical duty manager responsibilities during events on a rota basisReview existing maintenance processes to improve efficiency and identify energy-saving initiatives using building analyticsConduct regular audits to ensure statutory compliance and high operational standardsSupport internal and external audits as requiredEnsure all maintenance logs, compliance records and reports are kept accurate and audit-readyManage engineering rotas to ensure sufficient coverage for events and peak operational periodsAct as L8 Responsible Person as designated by the Duty Holder

 

Skills & Experience

Relevant trade qualification (e.g. City & Guilds 2365) or equivalent NVQ Level 3Proven experience leading multi-skilled engineering teams within large commercial or public venuesHealth & Safety qualification (e.g. IOSH)Strong technical knowledge across electrical, mechanical, HVAC and building services systemsAbility to interpret technical drawings and schematicsAuthorised Person (LV/HV) – desirableBMS, LCS and EMS experience – desirableStrong understanding of safe systems of work and statutory complianceExcellent IT and administrative skills (Microsoft Office)IPAF / PASMA – desirableFull UK driving licenceLCA 9010 or equivalent L8 Responsible Person qualification

 

Personal Attributes

Proactive and forward-thinking, with a solutions-focused mindsetStrong leadership and people-management skillsCalm, organised and decisive under pressureHigh attention to detail and methodical approachFlexible, professional and adaptable to event-led operationsExcellent communication and stakeholder management skillsPassion for maintaining exceptional standards in a high-profile environment Seniority Level

Not Applicable

Industry HospitalityEvents Services Employment Type

Full-time

Job Functions Engineering Skills   IT EscalationAttention to DetailBuilding ServicesEngineeringOperationsEventsKey Performance IndicatorsTechnical DrawingCorrective Actions