Technical Manager
Our client is a leading multi-purpose event venue, operating one of the UK’s most advanced and high-profile sites. The venue hosts a diverse calendar of major events, welcoming millions of visitors each year. With a strong focus on safety, compliance, and exceptional visitor experience, the organisation invests heavily in its people, infrastructure, and long-term growth.
The Role
We are seeking an experienced Technical Manager to join the Stadium Operations team.
Reporting to the Head of Facilities, you will manage and oversee all technical maintenance operations across the venue campus. You will work closely with a multi-disciplined FM and event delivery team, ensuring both in-house specialist engineers and outsourced service providers deliver best-in-class standards, while all statutory and compliance requirements are met or exceeded.
This is a hands-on, senior operational role requiring strong leadership, technical expertise, and the ability to make decisions in a fast-paced, live-event environment.
Key Responsibilities
Take overall ownership of all technical assets and critical systems, including maintenance, compliance, audits, testing, reporting, and record keepingReview and manage technical services alongside senior FM colleagues, including utilities, life safety, event systems, and compliance-critical infrastructureLead scenario, shutdown, and emergency (“doomsday”) testing, ensuring systems comply with Safety Certificate requirementsCoordinate, communicate, and sign-off PEAP & IST inspections, liaising with safety teams, local authorities, and senior stakeholdersEnsure the venue campus is maintained and presented to the highest technical and operational standardsProvide technical guidance and deputise for the Head of Facilities as requiredDevelop and deliver a structured technical audit programme; manage internal and external audits with regulatory bodies and industry authoritiesSupport remedial works and mitigations for identified non-conformancesAssist in maintenance budget management, reporting, and purchase order authorisation, particularly for risk-critical assetsEnsure safe systems of work and full compliance with all legislation; develop and roll out SOPs, RAMS, and scenario training across teamsAct as escalation point for daily and out-of-hours technical faultsManage upgrades, technical changes, and installation projects, ensuring compliance, quality, and cost-effectivenessOversee tools, testing equipment, and calibration complianceLine manage a specialist technical team, including authorised electricians, IST technicians, and pitch electromechanical engineersHold AE and L8 Responsible Person (Deputy) duties and maintain competency, records, and sign-offs for all APs and in-house engineering staffEnsure technical attendance and coverage for all events, including HV/LV switching schedules
Skills & Experience
Building Services qualification (City & Guilds / HNC or equivalent) with hands-on M&E engineering experienceExperience operating at a senior technical level in a complex, high-risk environmentPrevious AE and Responsible Person dutiesStrong understanding of statutory and legislative compliance for large-scale venuesExperience managing maintenance contracts and specialist engineering teamsCAFM system experienceEvent management experience in stadium, arena, or similar high-footfall environmentsStrong leadership, project, and contract management skillsHealth & Safety qualification (e.g., IOSH)
Personal Attributes
Proactive, solutions-focused and forward-thinkingCalm, organised, and decisive under pressureHigh attention to detail and methodical approachStrong leadership and people management skillsExcellent communication and stakeholder managementFlexible, professional, and adaptable to event-led operationsPassionate about delivering exceptional standards in a high-profile environment