(App815) Apprentice Admin Level 3

Core Duties:

Assist with the management of applications responding to queries where possible or forwarding to relevant member of team Manage the access care planning application for all Care Support Workers and office based staff Assisting with payroll queries and arranging the monthly payroll to our finance team Monitoring and communicating with all Care Support Workers in relation to the care planning application Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas Process timesheet requests and queries Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies You will be responsible for answering calls and monitoring electronic monitoring system Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners Working with the senior team - ensuring governance planner   and tasks are being implemented in a timely manner - following up on any overdue tasks Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics Identify and report areas of recruitment needs Assist the care manager with Client care plans and reviews Participate in the ‘on call’ rota and provide an up-to-date handover Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality Provide a high level of customer service to all stakeholders Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach Support the recruitment team with project administration as and when required

Training:

Business Administrator Level 3.

Training Outcome:

Full-time employment with Trailblazer and a well-constructed career path.

Employer Description:

Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include

Rapid Response, Palliative and end of life care and Personalised care.

Working Hours :
Monday to Friday 8am until 4pm or 9am until 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional