Clinical Nurse Assessor

Job Title: Clinical Nurse Assessor - OneCall24 Healthcare

Location: Philippines

Employment Type: Permanent – Remote

Salary: TBC

We are seeking a dedicated Clinical Assessment Specialist to join our team. The ideal candidate will possess an active NMC Pin and bring a strong clinical background to assess and support prospective candidates.

Key Responsibilities:

• Conduct interviews and assess candidates to determine their suitability for placements.

• Develop interview templates leveraging your clinical knowledge and experience.

• Evaluate candidates' competencies and experiences to ensure safe and effective practice.

• Perform detailed risk assessments on candidates as necessary.

• Participate in clinical audits, reviews of policies and guidelines, and process evaluations.

• Deliver exceptional customer service to all applicants and stakeholders.

• Contribute to the corporate Education and Training strategy through your clinical expertise.

• Maintain a foundation of successful practices, including thorough file reviews, effective communication, and collaboration with internal teams.

• Independently conduct appraisals, skill set evaluations, and interview reviews.

• Identify potential risks and areas of non-compliance.

• Maintain a professional, friendly, and persuasive demeanor with all candidates.

• Manage and resolve customer and client complaints efficiently, including safeguarding and police referrals. This includes investigating issues and coordinating with relevant departments.

• Support workers during NMC referral and other investigation meetings.

• Assist nurses with their revalidation processes.

• Collaborate with the clinical lead in reviewing training modules and materials.

• Update all records and CRM systems based on communications with candidates.

• Handle complex cases involving LADO, safeguarding, or police referrals.

Qualifications:

• Active NMC Pin UK

• Strong clinical background and experience in healthcare settings • Excellent communication and interpersonal skills

• Experience in complaint management and conflict resolution • Ability to work independently and collaboratively within a team

• Familiarity with safeguarding protocols and regulatory requirement