IT Technician/Programmer Apprentice

The apprentice will provide general IT support to users, assist with server and virtual machine (VM) management, and support the development and maintenance of bespoke business systems using Visual Studio, VB.NET / C#, and SQL Server.

Full training and support will be provided alongside the apprenticeship programme.

IT Support

Provide first-line and second-line support for user PCs, laptops, and peripherals Assist users with hardware, software, and network-related issues Install, configure, and maintain Windows operating systems and standard business applications Log, track, and resolve IT support requests in a timely manner

Server & Infrastructure Support

Assist in the administration and maintenance of on-premise servers Support virtualised environments (VMs), including basic monitoring and troubleshooting Help with backups, system updates, and security tasks under supervision

Software Development

Assist in the development and maintenance of bespoke internal systems Write, test, and debug applications using VB.NET and/or C# in Visual Studio Work with SQL Server, including writing queries, stored procedures, and basic database maintenance Help document systems and code for future support and development

General Duties

Follow IT policies, security standards, and best practices Work closely with the IT team to support business operations Participate in apprenticeship training, coursework, and assessments

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Potential for future career progression within the company on successful completion of the apprenticeship. 

Employer Description:

Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.

Working Hours :
Monday - Friday: 9am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Base knowledge Windows OS,Base knowledge Visual Studio,Base knowledge VB.NET