Business Administrator Apprentice

Duties to include:

Welcoming patients and visitors, in person in a friendly and helpful manner Provide administrative support to clinical team members Entering information into patients records by computer Ensuring correspondence, reports and results are filed promptly Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents To maintain a thorough knowledge of all practice procedures Participate fully as a team member sharing knowledge and information Taking responsibility for maintaining own personal development Maintaining confidentiality relating to patients, staff, visitors and practice business Confident using technology The ability to troubleshoot problems with printers, keyboards, phones and screens Builds and maintains positive relationships within the team Dealing with patients face to face on the front reception desk and over the telephone Processing of prescriptions

Training:

Business Administrator Level 3.

Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace. 

Training Outcome:

Excellent career progression at the end of the apprenticeship.

Employer Description:

The Surgery at Wheatbridge is situated in a purpose-built Health
Care Centre just outside Chesterfield Town Centre on Wheatbridge
Road. This is a as general practitioner service for the local
community with Physiotherapists, Mental Health workers and
Citizens’ Advice all within the centre

Working Hours :
Monday - Thursday 9.00 am - 5.00 pm. Friday; 9.00 am - 4.30 pm.

Skills:
IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience