Office Administrator Apprenticeship

Key Responsibilities:

Answering incoming phone calls professionally Responding to emails and customer enquiries Booking and updating client information General office administration and data entry Supporting the team with day-to-day office tasks Providing friendly and helpful customer service

Training:

Training will be provided at the workplace through real-life practical experience. The apprentice will receive hands-on training in customer service, office administration, answering calls, responding to emails, and general office duties.

The apprenticeship will be fully workplace-based. The apprentice will not attend college. Training will take place during normal working hours and may be scheduled on any day of the week, depending on business needs.

Training Outcome:

After successfully completing the apprenticeship, the apprentice will have the opportunity to progress into a permanent full-time role within Accident Direct Claims, such as:

Customer Service Advisor Office Administrator Claims Support Administrator With continued experience and strong performance, there may be opportunities to progress into senior administrative, team leader, or supervisory roles in the future

Employer Description:

We have been established for 15 years, working with different solicitors across these UK, our panel of solicitors have expertise in all fields from personal injury claims to credit hire. Our specialist team brings years of expertise in driving our approach to find your best results. At Accident Direct Claims ensure team and partners are best in class, combining substantiated industry knowledge with the most effective experience.

Our expertise lies in Personal Injury Compensation and Replacement Vehicle. We have great passion for winning which is available and easily accessible in unfortunate event of accident.

Working Hours :
Monday to Friday 10am to 5pm, shifts

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Patience