Commercial Director

I’m proud to represent a forward-thinking hospitality provider specialising in unique living experiences through its collection of properties and brands. They aim to create spaces that feel like home but are better designed with style, embedded in local communities, and focused on sustainability.

The successful Commercial Director will have a strong understanding and experience of the Hotel or Aparthotel London market, and an established track record of data-driven commercial influence and a growth mindset.

Responsibilities:

Lead, mentor, and performance-manage a team of Revenue Managers across assigned propertiesPartner with Regional Revenue Managers to develop and execute revenue strategies aligned with group objectivesAnalyse market trends, competitor pricing, and customer behaviour to optimise pricing and demand strategiesOwn and track key KPIs, including RevPAR, occupancy, ADR, length of stay, and cost of salesDeliver accurate forecasting, budgets, and revenue plans based on market and performance dataPrepare and present clear performance reports and actionable insights to senior managementCollaborate with sales, marketing, and operations to align revenue management with wider commercial initiativesDevelop and implement promotional, pricing, and packaging strategies to maximise revenueProactively adjust revenue strategies in response to market changes and performance trendsChampion effective use of revenue management systems and analytics tools, developing team capability

Required Skills and Experience

Bachelor’s degree in Hospitality Management, Business Administration, or a related field; Master’s degree preferred.Min 5 years in a leadership role within Revenue management, with direct experience in reservation and m&e.Strong understanding of the London market.Intermediate/advanced MS Excel knowledge.Excellent knowledge of all other MS Office Applications.Advance knowledge of the hotel's distribution systems and in-house systems (PMS).Precise analytical skills.Excellent presentation skills.