Senior Infrastructure Technician

Senior Infrastructure Technician
Location: Remote (with monthly team meetups) 
Salary: £50,000 - £55,000 per annum
Working Pattern: Monday - Friday
Hours: 37.5 per week
Reports to: Head of IT

About the Role:
We're seeking a Senior Infrastructure Technician to join our small, collaborative IT team during an exciting period of growth and transformation. This is a newly created permanent position working remotely, with the team coming together once a month. Occasional visits to our datacentre may be required, though these are infrequent.

In this role, you'll be instrumental in our ongoing migration to Azure while maintaining our on-premises infrastructure. You'll work as part of a close-knit team, reporting to the Head of IT.

What You'll Be Doing:
You'll play a key role in our three-year Azure transformation project while ensuring our existing on-premises systems continue to run smoothly. Day-to-day, you'll be working with Microsoft technologies including Windows Server, Active Directory, and Group Policy, using PowerShell extensively for automation scripting.

Your responsibilities will include supporting our Cisco network infrastructure and Meraki Wi-Fi systems, leading incident response and conducting root cause analysis when issues arise. You'll oversee patching, backup, disaster recovery, and business continuity protocols while collaborating on digital transformation initiatives and system upgrades.

What We're Looking For:

Essential:
Proven experience in infrastructure support or systems administration (5+ years)Strong Azure experience - this is critical for the roleExcellent PowerShell skills for automation and scriptingSolid all-round infrastructure and networking knowledgeExperience with Windows Server, Active Directory, and Group PolicyUnderstanding of networking protocols, routing, switching, and DNS/DHCPAzure certifications (Microsoft Certified: Azure Administrator Associate and Azure Fundamentals are highly valued)Nice to Have:
Linux experienceCompTIA Network+ / Security+ITIL Foundation / PractitionerWho You Are:
You're a team player who's happy to chip in wherever needed. You take responsibility for your work and don't need micromanaging - we trust you to get on with things. You're full of ideas for improvements and aren't afraid to share them.

Strategic yet hands-on, you're resilient under pressure and committed to continual improvement. You can translate technical risks into business impact and have strong stakeholder engagement skills that make collaboration easy.

What We OfferCompetitive salary of £50,000 - £55,000 per annumPrivate medical care (Medicare)Standard benefits packageRemote working with flexible office accessSupportive, collaborative team environmentOpportunity to shape infrastructure during a major transformation projectThe Process

Important: This role requires a DBS check and eligibility for SC clearance (either now or within the next 12 months) as we're beginning to work with government organisations.

Interview Process:

First stage: Informal chat with the Head of ITSecond stage: Technical interview with the Head of IT and the wider team, joined by our CEO who will discuss your Azure and PowerShell experience in depthProbation Period: 6 months