Network Engineer Apprentice

Providing meticulous and friendly first line IT support via phone, email, and in person Assisting with configuration and maintenance of internal IT systems Supporting the setup, configuration, and maintenance of customer IT systems Taking ownership of assigned tasks and mini-projects, ensuring they are completed to a high standard Helping mitigate IT security risks and escalating issues where necessary Updating CRM and PSA systems with accurate customer and technical information Working closely with the IT Director, IT Engineers, Senior Engineers, print engineering and admin teams Delivering support, guidance, and training to customers and colleagues Being proactive in identifying and resolving IT issues before they escalate

Training:

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

Get equipped with the advanced technical skills needed for the role Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

Training Outcome:

Upon successful completion of the apprenticeship, you’ll have the opportunity to progress within the business into roles such as:

Cloud Network Engineer IT Support Engineer (2nd Line / 3rd Line) Cybersecurity Technician Field Engineer Senior Specialist roles within our growing IT team

Inception is committed to nurturing long-term talent—meaning the right apprentice can build a solid career with us, with continuous training, development, and career advancement.

Employer Description:

Inception is a trusted managed print and IT services provider with nearly 20 years of industry experience. We specialise in helping organisations streamline their IT and printing environments through innovative solutions, cost savings, and exceptional customer service.

Our team of certified professionals works closely with clients to build tailored solutions that simplify their operations and enhance efficiency.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,UK driving licence