TMS Volvo Coventry Autocare Apprenticeship

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

Use of diagnostic equipment to identify vehicle faults. Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out a bumper to bumper overview, service, and inspection. Maintenance of electronic systems, including onboard entertainment systems. Completion of legible and accurate paperwork for the customers and centre's records. Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

Enthusiasm and willingness to learn. Teamwork. Strong communication. Customer Service. Interest in vehicle engineering.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

On successful completion of the apprenticeship programme, you will receive the following:

Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling Level 2 qualification for safe isolation of electric and hybrid vehicles Volvo branded certifications as appropriate Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair

Training Outcome:

Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.  

Employer Description:

At TMS Motor Group, family is at the core of everything we do. As a family-owned and run business with locations in Coventry, Hinckley, Leicester and Loughborough, we are dedicated to providing an exceptional experience for our customers. Our strong family values are reflected in our commitment to delivering top-notch service and care.

Working Hours :
Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative