Network Engineer Apprentice Level 4

Technical Environment

You will gain hands-on experience within a large-scale enterprise environment, including:

Predominantly Cisco-based networks Around 800 network switches and 100 firewalls Approximately 400 servers (physical and virtual) Supporting connectivity for 300 users Working alongside EUC, Server Infrastructure, and Network Engineers Trust Systems supports the platforms that enable ARK Datacentres to manage their data centre environments and internal operations.

Key Responsibilities

Under the guidance of senior engineers, your responsibilities will include:

Supporting and maintaining network infrastructure (LAN, WAN, routing, switching) Assisting with server and network device installation, configuration, and maintenance Responding to network and infrastructure-related incidents and alerts Monitoring system performance and escalating issues where required Supporting firewall configuration and network security controls Assisting with cloud and hybrid infrastructure tasks Maintaining accurate technical documentation and network diagrams Participating in change, upgrade, and maintenance activities Applying learning from the apprenticeship programme in the workplace Delivering a professional, customer-focused service

Skills & Knowledge You Will Develop

Through the apprenticeship and workplace experience, you will develop skills in:

Network design, implementation, and troubleshooting Server installation, configuration, and administration Network and infrastructure security principles Cloud infrastructure fundamentals and DevOps concepts Monitoring, diagnostics, and problem-solving Working within regulated, business-critical environments

What We’re Looking For

We place greater emphasis on attitude, professionalism, and potential than existing technical ability. Technical skills will be developed throughout the apprenticeship.

Desirable Attributes

Strong interest in networking, systems, and infrastructure Logical and methodical approach to problem-solving Confident communication skills Willingness to learn and take responsibility Ability to work well in a team and in a customer-facing environment

Personal Qualities Positive attitude and strong work ethic Reliable, motivated, and proactive Calm under pressure Professional and customer-focused Comfortable working in a high-profile data centre environment

Training:

As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning.

Training Outcome:
Potential full-time position for the right candidate

Employer Description:

Trust Systems is a trusted IT services provider delivering high-quality, end-to-end technology support to enterprise customers. Our experienced team works closely with clients as long-term partners, supporting the full IT lifecycle - from infrastructure and networking through to end-user computing and support services.

We pride ourselves on attention to detail, strong customer relationships, and developing talent through hands-on experience and mentoring.

Working Hours :
Mostly 9am to 5.30pm, with an hour’s lunch. Support from 8am to 6pm. Can pick their start and end time between 8am and 6pm, arranged in advance.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience