Technical Author - IT Services & Solutions Consultancy

Technical Author - IT Services & Solutions Consultancy

Location: Wetherby, Leeds area LS22

Salary: £35 - £40k pa & excellent benefits

Keywords: Technical Author, Content Creation, Microsoft Office, Technical Writing, Documentation, Guides, Videos, Software Products, Creating, Authoring, Standards, Guidelines, Tutorials, Training, Technical Writer

Our client, an expanding medium sized specialist IT services & solutions consultancy is looking to take on a Technical Author based at their Leeds office.



Working alongside the technical teams, you will be responsible for the technical writing of documentation used to support the customers' users, training guides and instructional videos.

Working in a varied role you must possess previous technical writing experience with the understanding and keen interest of different learning styles.

Offering continuous full product training.



Duties and background experience:

* Obtaining all relevant information to generate documentation by liaising with the internal design team and collating existing documentation
* Writing Operations Manuals and Technical Support documents to be used by the company's own Support team
* Creating written documentation for the software products
* Continuous development of "how-to" documentation
* Presenting documentation in keeping with the companies writing standards and guidelines
* Producing technical and non-technical documentation for customers
* Producing step by step guides to collaborate with tutorials and training videos
* Remaining current on ever evolving software features and functions
* Controlling and maintaining general filing and archiving for all technical documents


Experience:

* Professional standard of written and spoken English with the ability to communicate with both technical and non-technical audiences
* Previous experience in a Technical Writing or Technical Content Developing role is essential
* Strong Windows/PCs computer skills, including Microsoft Office
* IT skills including a self-sufficiency using a range of software packages


The candidates must be eligible and willing to gain high level UK Security Clearance to apply for this position.

More specific details available on application.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Privacy Policy on our website.

It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.


  • Location: Wetherby, England
  • Salary: £35000 - £40000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 17-Nov-2022
  • Posted on: careers4a.com