IT Workshop Apprentice

Supporting the workshop team with arranging deliveries, including deliveries of stock to engineers Working on serial numbers, configuration, testing and building PC’s Assisting engineers with hardware and software installations as well as some callouts and completing reports Working on the support desk when instructed Assisting with returns and dealing with faults and repairs as well as ensuring all related paperwork has been completed Supporting the Stock Controller with despatch of goods, booking in items and allocating items to engineers or clients Ensure that the workshop is kept clean and tidy Perform installations consistent with the company’s standard operation procedures. Refer any outstanding issues to Engineers or Team Leaders Ensure that client is kept up to date with all changes Liaise with workshop to arrange despatch of additional items if needed Perform maintenance callouts as and when instructed Complete reports in line with company’s standard operating procedures ensuring that information is clear for future reference

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification

Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average

Employer Description:

We are a fast-expanding managed service provider supporting health care clients and a variety of businesses in the UK, Republic of Ireland and Europe with over 38 years’ experience in delivering managed IT services to over 2000 clients.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Problem solving skills